Haltwhistle Medical Group, Haltwhistle Health Centre, Greencroft Avenue, Haltwhistle, Northumberland, NE49 9APTel: 01434 320077
Please can we have a moment of your time to tell us about the service we provide. You can complete the Friends and Family test online or in the Practice and we do appreciate your feedback.
We are having an increasing number of patients not attending booked appointments in the surgery. Please cancel your appointment if you are unable to attend
Please note that not all form filling is covered under the NHS therefore there will be a charge for medical insurance reports, certificate signing, passport signing, general medicals and any other non NHS work.
We are currently reviewing our charges and will produce an up to date list soon which will be available at reception.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.
Please call in to collect a Travel Vaccination questionnaire to be filled in and returned to surgery prior to a appointment being given.
It is important to do this as early as possible - at least 6 weeks
These vaccines have to be ordered as they are not a stock vaccine.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.
This is because not all travel vaccination is included in the services provided by the NHS and therefore is a chargeable service.
If you leave your vaccinations late we may not be able to give you an appointment in time, if this is the case we aim to inform you asap and you may choose to contact -
Newcastle Medical Centre, within Boots the Chemist
Hotspur Way, Eldon Square
Newcastle Upon Tyne
To make an appointment call now on: 0330 100 4272
The practice would like to thank all patients who have responded so positively to invitations to participate in research studies offered via the practice. Research is vital to healthcare in terms of the way conditions are managed and drug development and is something which we are keen to support. We realise and appreciate that participation is not for everyone and we do not mind if anyone refuses an invitation.
Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer? In doing this patients trigger a charge of £59. We offer a minor injuries service at the practice during normal working hours - please call or ask at reception for more information.
Appointments are available at all times in advance with named doctors therefore please try to book in advance as this helps us to manage the same day urgent demand better and reduces your disappointment when trying to see a specific doctor about a pre-existing condition.
Have you thought about registering with us for Patient Access? Many patients are now using the system to make appointments directly with the GP of their choice in advance. If you are interested please download an application form and we will send your registration details out to you ASAP. If you are not sure and would welcome a demo of the system pop in and have a chat with Shona or Jane who will only be too pleased to help you.
Repeat prescriptions can be ordered in the following ways:
Telephone at any time
Remember: Your prescription needs to be raised, printed, checked and signed by a doctor. The practice aims to have your prescription ready in 48 hours from the time of receiving your request. Please note that prescriptions are not processed by the practice at weekends or during public holidays.
Points to remember when ordering medication
Click Here to order your repeat prescription online (Registration Required)
Please register for EMIS ACCESS to request repeat medication/prescriptions.
EMIS ACCESS REGISTRATION FORM If you don't currently have access to EMIS ACCESS, please print and hand in the completed registration form to the practice. One form per patient is required.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
◦ Prescription (per item): £8.60
◦ 12-month prepayment certificate (PPC): £104
◦ 3-month PPC: £29.10
For more information about NHS Prescription fees and costs please visit NHS England Healthcosts.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
◦ Telephone advice and order line 0300 330 1349
◦ General Public - Buy or Renew a PPC On-line
The medication called Lyrica has recently come off patent which means that other drug companies can manufacture it cheaper.
The NHS need to control costs by utilising the more cost- effective companies, therefore the name of this medication in future will be prescribed as either Pregabalin or Rewisca their should be no difference in its effect.
Our Medicine Manager will be contacting patients shortly to offer a medication review with a doctor, However if you wish to discuss this sooner please contact the surgery to make an appointment.
The National Insutute for Health and Clinical Excellence (NICE) reviewed Glucosamine in February 2008 as part of their clinical guidelines for the treatment of osteoarthritis.
Their review showed there was a lack of good medical evidence to support the ongoing use of glucosamine.
We have deen discouraged from prescribing it since and recently NHS North of Tyne has suggested that all prescriptions should now cease.
If you take Glucosamine and feel that it helps your symptoms, you may continue to use it as it is generally felt to have very limited side effects. However, you will need to purchase it over the counter. It is available at most pharmacies, supermarkets, and health food shops.
boots pharmacy in haltwhistle is participating in this initiative
A new campaign, Think Pharmacy First, started on 1 April 2009 and is available to adults who are entitled to free prescriptions on the grounds of low income and their children. People over 60 are also entitled to use the scheme. The scheme enables people who receive free prescriptions to get free treatment and medicines for minor ailments directly from their community pharmacy.The Think Pharmacy First campaign will give patients the choice of going to their pharmacist for a consultation where they will be given advice and free over the counter medicine, where appropriate.They will be referred to a GP where necessary. The Think Pharmacy First campaign will give these patients the choice of going to their pharmacist for a free consultation where they will be given advice and free over the counter medicine, where appropriate.
There is no charge for this service and no appointment is necessary.
FREE treatment and advice is available for the following:
Bites / stingsChickenpoxCoughs and coldsConjunctivitisConstipation / DiarrhoeaCystitis in womenDermatitis / eczemaEar waxFungal and yeast infections (incl thrush)Muscular aches and painsHay feverHead LiceHeartburn / IndigestionMouth ulcersThreadwormsWarts / verrucae
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.Remember your prescription will take a further 12 hours at the chemist to be dispensed.
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