Latest News

BOOK YOUR FREE FLU VACCINE APPOINTMENT

Appointments are now available to book for your annual FLU VACCINATION. 

Appointments can be booked online or we have a dedicated flu booking telephone line on 01434 323367 which is open Monday to Friday 09:00 - 12:00 noon. We have ordered a flu vaccine for ALL eligible patients. We do expect demand to be high so please book ASAP.

Links to Flu publication materials for the 2021/22 season

Communication Published

Target Audience and content

Link to Materials

The PHE Immunisation publication team have translated and produced accessible versions of the children and young people’s leaflets and posters. 

Leaflets, posters, Information and promotional resources to support the 2021 to 2022 annual children’s flu vaccination programme.

Protect yourself against flu – information for those in school years 7 to 11 leaflet available in:

EnglishEnglish large printAlbanianArabicBengaliBrazilian PortugueseBulgarianChineseEstonianFarsiGreekGujaratiHindiLatvianLithuanianPanjabi

PolishRomanianRomanyRussianSomaliSpanishTurkishTwiUkrainianUrdu and Yiddish.

Braille version of this leaflet is available to order.

British Sign Language video is available to view and download.

 

Protect yourself against flu – information for parents and carers of preschool and primary school-aged children leaflet available in:

EnglishEnglish large printAlbanianArabicBengaliBrazilian PortugueseBulgarianChineseEstonianFarsiGreekGujaratiHindiLatvianLithuanianPanjabi

PolishRomanianRomanyRussianSomaliSpanishTurkishTwiUkrainianUrdu and Yiddish.

Braille version of this leaflet is available to order.

British Sign Language video is available to view and download.

 

5 reasons to vaccinate your child against flu (secondary school poster) available in:

EnglishAlbanianArabicBengaliBrazilian PortugueseBulgarianChineseEstonianFarsiGreekGujaratiHindiLatvianLithuanianPanjabi

PolishRomanianRomanyRussianSomaliSpanishTurkishTwiUkrainianUrdu and Yiddish

 

5 reasons to vaccinate your child against flu (primary school poster) available in:

EnglishAlbanianArabicBengaliBrazilian PortugueseBulgarianChineseEstonianFarsiGreekGujaratiHindiLatvianLithuanianPanjabi

PolishRomanianRomanyRussianSomaliSpanishTurkishTwiUkrainianUrdu and Yiddish.

 

https://www.gov.uk/government/publications/flu-vaccination-leaflets-and-posters:

 

 

 

The main winter flu leaflet accessible and translated versions  

The Flu Vaccination – Who Should Have it and Why?

 

This explains the importance of the influenza (flu) vaccination this winter: 2021 to 2022

https://www.gov.uk/government/publications/flu-vaccination-who-should-have-it-this-winter-and-why

 

 


NATIONAL BLOOD BOTTLE SHORTAGEBlood Bottles

We have been notified that there is a National shortage of the blood test bottles, these are sourced and supplied to us by NHS England.

We have received instructions from NHSE that we must only undertake urgent blood tests until at least 17th September. This affects both GP surgeries and hospitals. Unfortunately there is nothing we can do about this as a practice. The supply situation is not one we have any control over.

To reassure you, our main concern as always will be safety first. We will do everything we can to make sure that essential tests are carried out.

“What does urgent mean?”
It means blood tests that are needed for urgent cancer referrals, blood tests that are needed for safe prescribing of certain medications or tests which might help us avoiding having to admit patients to hospital. We will have to consider each clinical situation individually.

“What if I have a blood test booked?”
We will have to look at our appointment book over the coming weeks to see which appointments will be delayed and which will not. Please wait to hear from us. If you don’t hear anything, please attend your appointment as arranged.

“What if I have a chronic disease like diabetes?”
We will most likely have to delay any “routine” monitoring blood tests. The clinical team will assess whether it is safe to defer a test for individual patients for a while until the supply chain is back to normal. However, if your chronic disease needs a blood test for safety reasons, we will do our best to get that sorted for you, assuming the local area does not run out of bottles completely.

Please bear in mind that we have NO CONTROL over the supply situation. We, like you, are in the hands of NHSE. We are following their guidance, which will no doubt be updated as the situation changes.

Thank you for your patience and understanding.
From all at Haltwhistle Medical Group.


The NHS have issued some important information to keep you safe while isolating at home.

If you have been identified as having COVID19 or as a contact of somebody who has contracted the virus and been advised to isolate, this leaflet holds key information on how to stay safe during this time whether you are looking after yourself or somebody else please read to find out more about when to seek urgent medical assistance, concerns during pregnancy, COVID19 symptoms and recovery.

Isolating at Home


Hearing Aid Batteries

If you require hearing aid batteries you now can contact the hearing aid department at the Freeman Hospital direct on 01912231043 selecting option 1 and ask for them you will be sent out a years supply of batteries to your home address.


Long Term Conditions Annual Reviews

Patients living with a long term condition will be invited for an annual review, we strongly encourage patients to attend these reviews. An invitation will be sent via text message to invite you to arrange your review usually around the month of your birthday therefore it is important that we have your most up to date mobile number on your record. For more information about Long Term Condition annual reviews please visit our Services page under Clinics & Services


 

PLEASE SEE OUR COVID-19 PAGE FOR UP TO DATE NATIONAL, LOCAL AND PRACTICE NEWS INCLUDING INFORMATION ABOUT HOW TO GET YOUR COVID PASS FOR INTERNATIONAL TRAVEL.

(COVID-19 page can be found under Services)


All GP and Practice Nurse appointments will initially be by telephone - Please ensure we have your up to date telephone contact details

Please only attend the surgery if you have been given an appointment to attend - If you suspect that you may be infected with the virus you must not attend the surgery, call 119 to arrange a test or visit the gov.uk/coronavirus website and follow the online advice. We ask that you do not enter the building if you feel ill or unwell unless you have spoken to a GP and they have specifically told you to attend. Some covid symptoms can be very similar to a common cold and include:

Persistent Cough
Temperature or fever
Headache
Runny nose
Sore throat
Sneezing

Unfortunately we are unable to supply face masks to anyone entering the premises due to lack of supply but they must be worn to enter the buildin

Test and isolate if you have any symptoms - If you have symptoms you MUST get a PCR test AS SOON AS POSSIBLE and before visiting your GP surgery. Rapid lateral flow tests should NOT be used to confirm infection.


Unfortunately you may experience some disruption to normal service at this time but your support and cooperation is greatly appreciated.

 

Safety measures


Access To Healthcare

Due to an increased demand on our services we are experiencing a high level of incoming and outgoing telephone calls, we apologise if you have experienced problems in contacting us by telephone. We are working closely with our telephone systems provider to find the best solution to manage this situation. Please see below alternative routes to provide support, advice and access to healthcare.

Accessing Help at the Practice

Online Booking Patient Access : You can now use the internet to book appointments with a GP, Cervical Smears, request repeat prescriptions for any medications you take regularly, and arrange your Flu Vaccination appointment. For more information about this please visit www.haltwhistlemedicalgroup.co.uk/doitonline.aspx or to use this service you can download the nhs app and login using your personal login details, this can be downloaded at https://www.nhs.uk/apps-library/nhs-app/

E-Consult : We have introduced a new way for patients to receive advice using an online facility called E-Consult, this online triage service ask patients a series of questions and prompts to direct to the most appropriate medical assistance and can be accessed simply by clicking the blue banner on the home screen of the website https://haltwhistlemedicalgroup.webgp.com/ Patient information, questions or queries will be sent direct to the practice via a secure email facility and the practice will respond by the end of the next working day.

Accessing Help Outside of the Practice

Pharmacy - Don't wait until you feel worse, even if it is just a cough or cold, you can consult your pharmacist before it gets more serious. They have trained technicians available to help manage minor illnesses and are available as a first port of call and can advise if you need more urgent medical assistance.

111 : You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help. Your call will be assessed and passed to the most appropriate service. NHS 111 is available 24/7 for advice and guidance.

COVID19 – Latest Guidance : GP surgeries do not have the facilities to diagnose or treat this infection so please do not come to the surgery if you think you might be infected. For the most up to date information and guidelines please visit : https://www.gov.uk/coronavirus

Haltwhistle Memorial Hospital Minor Injuries Unit : Many people go to A&E or call a GP when they could be treated just as well, and probably quicker, at a minor injuries unit.

Minor Injuries hours open Monday - Sunday 08:00 -17:00.

Haltwhistle War Memorial Hospital Minor injuries units are able to treat patients for a wide range of less serious injuries such as:

• Minor burns and scalds

• Head injury / fall

• Foreign body in eye

• Lacerations / cuts / abbrasions

• Emergency Contraception

• Infected Finger / toes (paronychia)

• Minor sprains e.g ankle

In these instances, it is much better to go along to your local minor injuries unit.


E-Consult

We have introduced a new way for patients to contact the practice using an online facility called E-Consult, this service will enable any patient to make direct contact with the practice through a series of questions and prompts simply by clicking the blue banner on the home screen of the website. patient information, question or query will be sent direct to the practice via a secure email facility and the practice will respond by the end of the next working day.


Newsletter

Sadly we will be postponing our Spring newsletter however we have issued a special COVID-19 edition. Please sign up to our newsletter to receive it electronically in the future, alternatively we have a paper copies in surgery. We look forward to supplying you with our next issue which we expect to be in the Summer.


Facebook

We also have a Facebook page, this page is designed to keep you up to date with news and information from the practice and nationally. We hope you find our page useful and informative.



GP Registrar
 

We most recently welcome to join or team Dr Helen Berry who is currently on her third year of training and also Dr Andy Shaw who is currently in his first year of training.


Practice Privacy Notice 

Please click here to review our latest practice privacy notice reviewed April 2020.


Patient Telephone Numbers

Please can you check that your record is up to date with your current landline and mobile telephone numbers


Text Message Reminder Service

If you would like to be set up for our text message reminder service please let reception know your current mobile number to receive appointment booking confirmations and reminders via text.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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