HALTWHISTLE MEDICAL GROUP
PATIENT REFERENCE GROUP(PRG) CONSTITUTION
1 PURPOSE OF THE PRG (AIMS & OBJECTIVES)
To give patients and staff the opportunity to discuss topics of mutual interest in their Practice.
To provide the means for patients to make constructive suggestions about the Practice and its services.
To act as a representative group that can be called upon to influence the local provision of Health and Social Care.
To involve patients from the wider Practice population.
To enable the Practice to maintain and, where possible, improve the quality of services already available at the Practice and to enable the Group to support the Practice when needed.
Topubliciseand promote the work of the Group within the Practice for the benefit of both the patients and staff.
Work with other groups to exchange information, advice and knowledge, including co-operation with other voluntary bodies.
Membership shall be open to all registered patients who have an interest in assisting the Group to achieve its aims and objectives, and are willing to adhere to the rules of the group. The group shall consist of no more than 12 members. All areas covered by the Practice should be represented where possible including temporary / co- opted members.
Where it is considered membership would be detrimental to the aims and objectives of the Group, the Group shall have the power to suspend or terminate the membership of any member by resolution passed at a meeting. After 3 consecutive unexplained absences from meetingsthe Group shall have the right to ask that person in writing if they wish to continue with their membership to the Group.
Any members of the Practice staff can join any meeting by invitation.
Other interested persons may be co-opted to the PPG either generally or for a specific project from time to time by majority consent of the Practice members of the Group. Such co-opted membership shall be reviewed not less than annually or at the end of a specific project.
Any member of the Group may resign his / her membership either verbally or in writing to the Practice Manager.
The Patient Participation Group is neither a complaint gatherer nor resolver – although may have a role in the outcome of a complaint where such outcome could impact on the wider patient population. Any and all complaints brought to or addressed to the PPG are to be referred to the Practice Manager.
The PPG will adhere to the same standards of patient confidentiality as that which binds the Practice.
Everyone attending PPG meetings has as equally valid a view as another.
Discrimination in any and every form will not be tolerated.
All views expressed and actions taken by the PPG can only be those representative of the PPG. The PPG representatives cannot bind the Practice nor speak on behalf of the Practice nor represent the Practice in any way.
The PPG will set its own frequency of meetings. Quarterly or as required.
Membership of the PPG confers no privileges not already afforded to all Practice patients and therefore neither increases nor diminishes individual’s access to Practice staff and services, including clinician appointments.
4 CONSTITUTIONAL PROCEDURES
The group shall consist of a Chairperson and members. Initially this role will be undertaken by a GP partner or the practice manager but this will be reviewed after 12 months.
The Chairperson should subsequently be elected by the membership of the group and hold the post for two years.
A Secretary should be elected by the membership and the group and hold the post for 2 years. The secretary will be responsible for producing minutes of each meeting held.
Where any subject cannot be agreed by consensus each member shall
have one vote and the Chairman will hold a casting vote.
A quorum for decision making will consist of a minimum of 4 patients.
A majority will carry a vote.
The Practice may reject any recommendation made by the PPG shall provide a competent explanation for the rejection.