• Sometimes it is difficult for young people to access the services we offer for a number of reasons
• It could be that because of school you are unable to get to the surgery
• It could be that because you don’t live in Haltwhistle it would mean asking someone to bring you
• It could be that you would feel uncomfortable sitting in the waiting room because of who might see you. 

Your rights

NHS staff will always ask you first before sharing information you have given them. But if they think you or someone else is at risk of serious harm, they may have to share the information with other people without your permission. Before doing this, they will always try to talk to you about it first.

As a patient you have the right to:

• Decide about taking part in research trials - these can help find new treatments but you don't have to take part in them if you don't want to.
• Information about your health and treatment options - this will help you decide what is best for you.
• Have a friend or relative with you.
• Have an interpreter or signer to help you.   

You are responsible for keeping appointments

Please inform the practice in advance if you can’t make an appointment.  If you don’t let them know then you’ve wasted an opportunity that someone else could have had.   

Your medical records  

You can see your medical records if you want to, but there will be a charge. Contact the Practice Manager in writing in order to arrange this.   

• Reassure you that all consultations are confidential from family, friends, and school.   
• If you need any confidential advice about health issues please make an appointment or telephone us at the surgery.   
• If you would like an appointment, but would prefer not to sit in the waiting room, then let us know and we will arrange this for you.   
• We have both male and female doctors for you to choose from.   
• Contraceptive prescriptions are FREE    

SORTED

A confidential substance misuse service (for under 18's)

Tel: (01670) 500 150 or Text: 07788 496 793

G.U.M. Clinic

(Newcastle General Hospital)

Tel: (0191) 219 5013/5011
 

Northumberland GUM services

Tel: (01670) 515151

Childline

Freephone Tel: (0800) 11 11

www.fpa.org.uk - Family Planning Association, the Sexual health charity

www.brook.org.uk - Information on contraception, STI's and visiting the Brook Clinic.

www.talktofrank.com - National Drugs and information services

www.youthtalk.org.uk  - Health topics website for young people

youngminds.org.uk/ -Information for young people about emotional and health issues

www.kooth.com - Free online service that offers emotional and mental health support for children and young people

www.youthaccess.org.uk - Championing advice and counselling

www.kidscape.org.uk - Information and advice to help with bullying

thehideout.org.uk/ - Offers support to young people living with domestic abuse

www.contraceptivematch.com/ Contraceptive advice and options available

www.healthforteens.co.uk - Information on emotional and sexual health, lifestyle and relationships

www.headspace.com - Meditation and mindfulness for any mind, any mood, any goal