Configure Prescription Details

Ordering repeat prescriptions

We follow government guidelines when issuing medication.  Your prescription request needs to be received, reviewed, processed, and signed before it is sent to your nominated pharmacy for dispensing. 

No prescriptions are actioned or processed on weekends or bank holidays.

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • You can ring 01434 322 664 which is our prescription message line - leave your name, date of birth, required items and nominated pharmacy.

Collecting your prescription

Please allow 7 days process time for your prescription to be authorised and issued by your nominated pharmacy. 

The pharmacy where you usually get your medication from is known as your nominated pharmacy. If you would like to change your nominated pharmacy, please let us know and we can arrange this. 

If you need a prescription sent to a different pharmacy as a one-off, please contact us with the name and address of the desired pharmacy and we can electronically send your prescription to any pharmacy in England. 

Various local pharmacies offer a home delivery service. To arrange this, contact your Nominated pharmacy direct 

Repeat Dispensing Service

We offer a repeat dispensing service for patients who are on repeat medication. This means you can automatically go and collect your prescription from your nominated pharmacy without having to contact the surgery every month.

Please contact the Medicine Team at the surgery for more information. 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am.
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.